Privacy Policy
Brainysaurus respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and when we may share it.
1. Who We Are
Business name: Brainysaurus
Website: shop.brainysaurus.com
Email:
Telephone: 069 412 0742
2. Information We Collect
We may collect the following personal information when you use this website or place an order:
- name and surname
- email address
- phone number
- school name
- order details and purchase history
We do not collect a billing address on the shop unless it becomes necessary for a specific order or payment-related reason.
3. How We Collect Information
We collect information when you:
- place an order on the website
- contact us by email or phone
- submit information needed for access to products or customer support
- register an account on the main Brainysaurus website for online product access
4. How We Use Your Information
We use your information to:
- process and manage orders
- send order confirmations and customer emails
- deliver digital products and online access
- communicate with you about your order or support request
- activate online educational products where applicable
- manage annual online access for the relevant school year purchased
- keep internal records of orders and customer support
5. Payments
Payments on this website are processed through PayFast. Brainysaurus does not store your full card or banking details on this website.
When you make payment, the information required to complete the transaction is processed by PayFast according to their own privacy and security practices.
6. Order Records and Emails
Brainysaurus uses WooCommerce order records and related customer emails to manage purchases, confirmations, and delivery of products and services.
7. Accounts and Online Access
Customers do not create accounts on the shop website for online learning access. Where online products are purchased, the customer may be required to create an account on the main Brainysaurus website using the same email address used for the order and verify their email address so that online access can be linked to the customer’s account.
Online access is valid only for the relevant school year purchased. Brainysaurus may reset or remove online access accounts and permissions at the end of the school year in order to prepare the platform for the next school year.
8. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share your information only where necessary to operate the business and provide services, including:
- payment processing through PayFast
- order management through WooCommerce
- website, email, or technical service providers where reasonably necessary
- where required by law
9. Cookies and Website Tools
This website does not knowingly use Google Analytics or Meta Pixel.
The website may use basic technical cookies or similar tools necessary for normal website, cart, and checkout functionality.
10. Storage and Protection of Information
Brainysaurus takes reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, or alteration.
However, no website or electronic storage system can be guaranteed to be completely secure.
11. Your Rights
You may request access to your personal information, ask that incorrect information be corrected, or ask questions about how your information is used.
To make a privacy-related request, please contact Brainysaurus at
12. Retention of Information
We keep personal information only for as long as reasonably necessary for order processing, customer support, record-keeping, legal, and business purposes.
Online access accounts and permissions may be reset or removed at the end of the school year once they are no longer required for the relevant year’s online access.
13. Changes to This Privacy Policy
Brainysaurus may update this Privacy Policy from time to time. The latest version published on this website will apply.
14. Contact
If you have any questions about this Privacy Policy or your personal information, please contact:
Brainysaurus
Email:
Telephone: 069 412 0742